Enjoy relevant and valuable information including energy and money-saving tips, safety information, news and more in the ETG Customer Newsletters. Please take a look.
May 2024 ETG Newsletter
Did April Showers Bring May Flowers?
Be sure not to ruin a beautiful day by digging unsafely. Small projects like planting flowers and veggies require contacting 811 before you start digging. Utility lines can be buried just inches below the surface. Once you call 811 or visit call811.com, your utilities will be marked out within 3 business days. Then you can work on your new garden safely.
Notice Utility Flags in Your Neighborhood or on Your Property?
Flags are used to identify underground lines to show you where to avoid when working on your outside projects. Yellow flags are used to mark the natural gas lines (learn more here). The yellow flags include a QR code if you're interested in finding out the type of work being done in the area. After you scan, you'll be directed to the One Call Search & Status form. Choose your county and enter your street name to find local information.
Help Is Available
If you are behind on your utility bills, it is important to learn about the financial assistance programs and options available to you. Get connected with financial programs and payment plans that can help you regain control. Don't delay, apply for utility assistance today!
Financial Assistance
Tips for an Energy Efficient Garden
It's possible to create a more energy efficient garden this year! Whether it's the time of day you're watering plants to the types of seeds you are planting, you can enjoy a green lawn and happier garden. Read more on Conserve.
April 2024 ETG Newsletter
Your Earth Day To-Do List
Use less to achieve more with Conserve. Discover tips and programs that can help you save energy and lower your utility bills.
- Learn new ideas to save energy in your everyday routines. Check out Can I Recycle This? and How Green is Your Work Routine? on Conserve for earth friendly inspiration.
- Don't miss our Earth Month Savings event on the Elizabethtown Gas Marketplace. Get a Smart Thermostat as low as $0*. Shop now!
- Schedule a Quick Home Energy Checkup for a great place to start to learn about your home's energy efficiency and the steps you can take to improve.
- Discover our full suite of energy efficiency programs to help lower your monthly gas bill and continue your energy saving journey.
Every Dig. Every Time.
True or False?
If you're planting flowers or doing other shallow digging projects, you don't need to call 811.
False: Utilites can be buried just inches below the surface. The only way to know for sure that you won't hit any important pipelines is to call 811 or visit call811.com before starting any digging project.
Call Before You Dig
Easiest To Do Business With
Elizabethtown Gas was named "Easiest To Do Business With” utility in the 2020, 2021, 2022, 2023, and 2024 Cogent Syndicated studies.
- Phone service
- Making payments
- Ease of interacting with website and mobile access
Thank you for being an Elizabethtown Gas customer - we appreciate you!
March 2024 ETG Newsletter
Contacting Us Made Easy!
Avoid potentially long waits and get faster customer service assistance by following these tips:
- Best days to call us are on Wednesdays and Thursdays.
- Avoid calling on Mondays, Tuesdays before noon and the day after a holiday - these are our busiest times.
- If you need to speak with a Customer Service Representative, use the callback option and maintain your place in line.
- Visit our website - try the search function (magnifying glass) & you may be able to quickly find your answer.
- Email us!
Financial Assistance Programs
If you're struggling to keep up with your utility bills - help is available. Discover programs that can work for you and your household by getting connected with financial programs and payment plans that can help you regain control of your utility bills. Don't delay, apply for utility assistance today!
Financial Assistance
Every Dig. Every Time.
Spring is finally here and if you're planning outside projects that require digging, be sure to call 811 or visit call811.com at least three days before you start. One free easy call gets utility lines marked AND helps protect you from injury and expense.
February 2024 ETG Newsletter
Making Sense of Your Monthly Charges
Your monthly Elizabethtown Gas bill consists of two primary parts - Usage Costs and Natural Gas Costs. Several factors impact your monthly bill including seasonal weather, gas appliance usage, and the number of days in the month of a billing cycle (like Leap Year!) and can cause fluctuations in your bills. Visit the Understanding Your Bill page to better understand how your bill is calculated and what you can do to help reduce your bill.
Sign up for My Account to enjoy the convenience of quick and easy access to your account – 24/7/365. Make a payment, view Billing Statements, sign up for Paperless Billing, enroll in Autopay, and more. PLUS, learn ways to save energy and money with helpful tips for reducing energy usage.
Leap Into Energy Savings
Take a "whole-home" approach to energy efficiency—and reduce your costs by up to 20%* a year. Do you find it hard to figure out
why temperatures are uneven from room to room, your energy bills always seem too high, or you’re not as comfortable as you could be? Home Performance with ENERGY STAR can help you enjoy every room while lowering your energy costs. Plus, you can get rebates from ETG to make energy-saving home improvements.
Schedule Now
Get Back In Control
If you're struggling to keep up with your utility bills - help is available. Discover programs that can work for you and your household by
getting connected with financial programs and payment plans that can help you regain control of your utility bills. Don't delay, apply for utility assistance today!
January 2024 ETG Newsletter
Start the Year Organized with My Account
Keep up with your resolutions and use My Account to keep you organized, reduce clutter, and save time. My Account is the quick and easy way to instantly get access to your account, 24/7/365.
- View and Pay Your Bill online.
- Sign Up for Paperless Billing. Save paper and reduce clutter!
- Enroll in Auto Pay. Set it and forget it - one less task on your to-do list.
- Consider Budget Billing if you're looking to make equal payments throughout the year.
- View your Billing Statements. Stay up to date and view all past statements.
- Learn ways to Save Money & Energy with helpful tips to reduce your energy consumption.
Keeping Cozy at Home
Save energy and money while staying warm and cozy all winter long with these simple tips. Start with your windows - open your window treatments and let the sunshine in.
Let the natural warmth of the sun warm your home. And when late afternoon rolls around, close curtains and shades to keep the heat in.
Financial Assistance Programs
Get connected with financial programs & payment plans that can help you regain control of your utility bills. Discover the programs that can work for you and your household. Help is available. Don't delay, learn more today!
December 2023 ETG Newsletter
Embrace the Joy of Cozy All Season Long
We take pride in being a part of your celebrations. Natural gas touches all aspects of your home, creating warm memories and cozy spaces. For all your traditions - like cooking an old family recipe, baking dozens of cookies, sharing stories by a gas fireplace, or warmly hosting your friends and family - natural gas is there to ensure your holidays are merry & bright.
We wish you and your family a safe and happy holiday season. We look forward to serving our customers in the coming new year. Thank you for being a part of the Elizabethtown Gas community.
Happy Holidays,
Christie McMullen, President & COO, Elizabethtown Gas
Festive Energy Savings
The holiday season is upon us. A time to decorate and celebrate with the ones we love. It can also mean increased heating costs, increased appliance use, and additional lighting around your home. The good news? You can be festive, creative and energy efficient with a few ecofriendly tips during the most wonderful time of the year. Learn more on Conserve.
Conserve & Save!
Get the Help You Need with Financial Assistance
Eliuzabethtown Gas is here to connect you with financial programs and payment plans that can help you regain control of your utility bills. Discover the programs that can work for you and your household from assistance programs to Payment Plans or Budget Billing. Help is available, apply online today.
November 2023 ETG Newsletter
Winter is Easier with a Smart Thermostat
It probably comes as no surprise that heating and cooling your home accounts for the majority of its energy use - and expense. In fact, the average household spends about half of its energy bill on heating and cooling. And as we approach the cold winter months, you’ll be relying on that heating system more and more to stay warm.
Read more about smart thermostats and discover tips to help you save energy and money all year long on Conserve. Plus, shop holiday deals on smart thermostats and water saving products at the ETG online Marketplace.
Let's Conserve
Make Contacting Us Merry & Bright
Avoid potentially long waits and get faster customer service assistance by following these tips:
* Best days to call us are on Wednesdays and Thursdays.* Avoid calling on Mondays, Tuesdays before noon and the day after a holiday - these are our busiest times.
* Email us
* Visit our website - try the search function (magnifying glass) & you may be able to quickly find your answer.
* If you must speak with a Customer Service Representative, use the callback option and maintain your place in line.
Learn More
We're here to help!
Elizabethtown Gas is here to connect you with financial programs and payment plans that can help you regain control of your utility bills. Discover the programs that can work for you and your household from assistance programs to Payment Plans or Budget Billing. Help is available. Don't delay, learn more today!
October 2023 ETG Newsletter
Beware of Scams
Scammers use different tactics to get victims to fall for their schemes. In some cases, they can be friendly, sympathetic and seem willing to help. In others, they use fear tactics to persuade a victim. Scammers may pretend to be from Elizabethtown Gas. Be aware.
If someone comes to your door claiming to be an Elizabethtown Gas employee or ETG contractor, ask for ID. All ETG employees and contractors carry an ID and will present it when requested. If you are unsure, do not let the person in your house. Call us 1.888.242.5830.
Learn How To Protect Yourself
Calling All Educators & Parents of School Children!
Elizabethtown Gas is sponsoring schools to participate in the Alliance to Save Energy's EmPowered Schools Program. Students will learn about saving energy and help lead their school with finding energy savings. Participating schools can earn points toward their Sustainable Jersey Schools certification. Encourage your school to participate
Learn More
Support is Available
If you need to regain control of your utility bills, financial programs and payment plans can help. Discover the programs that can work for you and your household from assistance programs to Payment Plans or Budget Billing. Help is available. Don't delay, learn more today!
September 2023 ETG Newsletter
Get a Head Start Celebrating Energy Efficiency Day!
Don't miss your chance to get a $0* Google Nest thermostat at the Elizabethtown Gas Marketplace. Fall is here and temperatures are starting to drop. Take control of your heating bill with this helpful thermostat at a cozy price. Use the mobile app to control your energy use from anywhere and get alerts.
Continue your energy efficiency journey with Elizabethtown Gas' full suite of energy saving programs, designed to have a solution for everyone. Mark your calendars for Energy Efficiency Day on October 4th and discover ways to save energy and save money today and every day at Conserve!
*Visit elizabethtowngasmarketplace.com for details..
Financial Assistance is Available
Programs and payment options are available if you need help getting your bill back on track. Discover the programs that may work best for you and how to apply. Plus, follow us on social to learn about local events our Energy Assistance team is attending.
Financial Assistance Programs
Have a Safe and Happy Autumn Season
Season changes are a great time to make sure you're ready for upcoming changes in weather. Consider updating your safety kit or household emergency plan. Check out our extreme weather safety tips and prepare for an enjoyable fall ahead!
August 2023 ETG Newsletter
Save Some Green to Cure the End of Summer Blues
Back-to-school often means back to stores, too – to buy new clothes, electronics and, of course, school supplies. Did you know that you can save money and reduce the impact on the environment in your back-to-school shopping? Read all the tips to Shop Smart This School Year on Conserve.
Continue your energy efficiency journey by discovering our full suite of energy saving programs at ETGSaveEnergy.com and shop instant rebates on smart thermostats and water saving products at the Elizabethtown Gas Marketplace, exclusively for ETG customers.
Stay Organized with My Account
Instantly access your account 365/24/7 with My Account. Easily enroll in Auto Pay, Paperless Billing, and view your current and past Billing Statements. Enroll today and start enjoying the convenience of My Account!
Sign Up Now
Color Flags on Your Lawn?
Color flags are most likely utility markout flags. Markout flags identify underground lines. Now you can scan the QR code on any flag to look up the type of work being done in the area. After you scan, you'll be directed to the One Call Search & Status form. Choose your county and enter your street name to find local information.
July 2023 ETG Newsletter
Save Energy at Home While You're Away
Before you head out on your long-awaited vacation, put your home into energy savings mode with a few easy steps.
- Unplug computers, televisions, small appliances, video game consoles, and fans - even when not in use these appliances can consume energy while plugged in.
- Instead of leaving any lights on for your whole trip, consider a timer so you can program your lights for a specific time of day.
- Close your curtains and blinds for a quick way to maintain some coolness indoors while your air conditioning is turned off.
Plus, check out the Elizabethtown Gas Marketplace for instant rebates on smart thermostats so you can control your energy usage with your smart phone! Best of all, you can set it up so you come home to a cool house after your travels. Learn more about 10 Energy Saving Tips for Summer Travel on Conserve.
Shop Now for Smart Thermostats
Every Dig. Every Time.
811 Day is quickly approaching and serves as a reminder to call 811 or visit 811beforeyoudig.com before starting your digging projects. From small gardens, to big projects, it's important to know what's below before you dig. Have underground utilities marked out before you start.
811 Before You Dig
We're Cooking With Gas!
Caramelized onions, melty cheese, and a juicy burger!? Discover a new way to enjoy a summer staple with this Patty Melt recipe from #CookingWithGas. Switch it up with chicken, fish, or a mushroom top. Whatever your preference, this is sure to be a crowd pleaser.
June 2023 ETG Newsletter
Elevate Your Summer BBQ
New Jersey offers some of the best summer produce, like corn, tomatoes, and blueberries. Shop local and start up the grill. Grilling can help you save energy and money by keeping your home cool, so your A/C doesn't have to work overtime with the rising temps. Check out the Conserve article - Keep Cool in the Kitchen This Summer.
Need ideas for dinner? We've got your covered!
Some of the best chefs in Atlantic City shared their New Jersey produce inspired, recipes and why cooking with natural gas delivers the best culinary results. Impress your family and friends with Pan-Seared Scallops with Fresh Corn Polenta, Soft-Shell Crabs with Black Bean Salsa, or Shrimp and Shiitake Ramen.
Bon Appetit!
4th of July Marketplace Sale
Now through July 12th, get a $0* Google Nest Thermostat on the Elizabethtown Gas online Marketplace. Plus, check out sales and instant rebates on other energy-savings products.
Now available! Marketplace Spanish language assistance.
Shop Now
Practice Safety All Year Long
Stay prepared for summer weather, thunderstorms, strong winds, and extreme heat. Having an emergency plan and supply kit on hand is a great place to start. Learn more about Severe Weather Tips and Flood & Wind Safety. If you're planning gardening or landscaping projects, remember to always call 811 or visit call811.com before you dig.