Enjoy relevant and valuable information including energy and money-saving tips, safety information, news and more in the ETG Customer Newsletters. Please take a look.
May 2025 ETG Newsletter
Spring into a Fresh Season
As the season of renewal unfolds, count on us to keep providing safe, reliable, and affordable energy—so you can focus your energy on growth, fresh starts, and all the bright opportunities ahead this spring!
Beat the Heat this Summer
Learn how to beat the heat without blasting the AC and raising those monthly utility bills.
Invest in Energy Efficiency with Sustainable Home Design Tips
Whether you’re making a few upgrades to your current home or searching for a new one, don’t forget about energy.
Safety for all Seasons
As you plan your warm weather home improvements and projects, don't forget to keep safety top of mind. Call 811 or visit call811.com 3 days before any size digging project from flowers to new pools. And if you smell gas, act fast! Leave the building immediately and call 911 and South Jersey Gas at 1.800.582.7060. Stay safe and enjoy spring!
Utility Bill Assistance is Available
Find the support that works for you and your budget — whether it's applying for assistance programs and grants, signing up for Budget Billing, or setting up a Payment Plan. Don't delay, apply for utility assistance today!
January 2025 ETG Newsletter
For the 10th consecutive year, our customers voted Elizabethtown Gas #1 in Customer Satisfaction with Residential Natural Gas Service in the East among Midsize Utilities.
We're honored to receive this recognition and it's our privilege to serve you, your family and our community each and every day. We remain committed to delivering exceptional customer experiences every time.
We appreciate you - thank you for being an Elizabethtown Gas customer.
Stay Warm and Cozy at Home
How often have you wondered why it's so cold in your house? The heat is on, the thermostat is set appropriately, and you are dressed warmly. Yet, theres always a draft indoors. Preparing your home for winter is a must to ensure warmth, reduce air leaks, increase comfort, and enhance energy savings. Read more on Conserve.
New Year, Fresh Start
If you're falling behind on your utility bills, there's no need to face it alone. Assistance programs are available to help you get back on track if you are struggling with your monthly utility bills. Find out what works for you and start 2025 with peace of mind.
December 2024 ETG Newsletter
Make Every Moment Cozy This Holiday Season
We're honored to be a part of your cherished holiday traditions. Natural gas fills your home with warmth and joy, setting the stage for cozy and magical moments throughout the season. Whether you're preparing family recipes, baking festive cookies, relaxing by a glowing gas fireplace, or welcoming loved ones into a warm, inviting space - whatever way you celebrate, natural gas is here to help you create lasting memories all season long.
From all of us at Elizabethtown Gas, we wish you and your loved ones a safe and joyful holiday season. Thank you for being a valued part of our community. We look forward to continuing to serve you safe, reliable, affordable natural gas in the new year!
Happy Holidays,
Christie McMullen, President & COO, Elizabethtown Gas
Ready to Sign Off for the Holiday Break
Enjoy the holidays while conserving energy. Whether you work from the office or from home, or, even better, not working, there are many ways to save energy while you enjoy your holiday break. Learn more with Conserve.
Get Connected to Financial Assistance
Various financial programs are available that can help when you need to regain control of your utility bills. Discover the programs that can work for you and your household from assistance programs to Payment Plans or Budget Billing. Help is available, apply online today.
November 2024 ETG Newsletter
Stay Warm and Cozy This Holiday Season
As the holiday season approaches, use these tips to help keep your home warm and inviting while still saving energy and money. Then, you can focus on what matters most - enjoying the season with family and friends.
A Season for Savings
Pumpkin spice lattes, apple cider and energy savings? There is a season for everything. Whether you want to lower your utility bills or take advantage of energy efficiency credits, there are many ways to save. Read more on Conserve.
Thanksgiving Cooking Tips
Cooking with natural gas this holiday season? Whether you're preparing a festive feast or baking delicious desserts, keep safety top of mind. Maintain a clean and clear cooking space and be mindful of children and pets throughout the house. Discover 5 reasons to be grateful for an energy-efficient home!
We're Here to Help
Learn about all the options that can work for you and your budget to keep your monthly utility bills on track. Apply to programs and grants, consider Budget Billing, or set up a Payment Plan. Don't delay, apply for utility assistance today!
October 2024 ETG Newsletter
Get Ready for a Cozy and Comfy Fall
As the leaves begin to fall and the air turns crisp, Elizabethtown Gas is here to help keep your home warm and cozy throughout the cooler months. Read on for tips and tricks to have a safe and efficient fall!
Trick or Treat!
Are you ready to treat yourself to a few tricks that can save energy and reduce costs this Halloween? Many of us love to go all out on decor, but this can impact your monthly energy use and utility costs. Read more on Conserve.
We're Here to Help
As the seasons change, our energy use changes. Help manage your utility bills this fall with a variety of financial programs and flexible payment options - such as a Payment Plan or Budget Billing. Take control and enjoy comfort as the seasons change.
Cold Weather Tips
With colder weather heading our way, now is the perfect time to prepare. Get started by reviewing helpful tips for your home, outdoor activities, and travel.
August 2024 ETG Newsletter
Soak Up the Last Days of Summer
School may be starting but the sun is still shining! Squeeze the most out of your summer with these tips and updates for Elizabethtown Gas.
Post-Summer AC Maintenance
Does your air conditioner need a post-summer tune-up? Switch off for the season and keep your system in peak condition. Dust and debris can build up forcing your air conditioner to use more energy resulting in higher monthly utility bills. Read more on Conserve.
Choose the Best Payment Options for You
When you sign up for MyAccount, you can instantly access and manage your account - anywhere, anytime. View your Billing Statements, Pay Your Bill, and consider enrolling in Auto Pay, Paperless Billing or Budget Billing. Plus, find the assistance you need if you're falling behind on bills, here.
Learn More
Safety is in Your Hands
Call 811 or visit 811beforeyoudig.com before every digging project to keep you, your community, and underground utilities safe. No project is too small - gardens, new mailboxes, any project that requires a shovel. Remember to call 811 to have your public utilities marked out before you dig. Every Dig. Every Time.
Safety Tips
July 2024 ETG Newsletter
Discover Summer Savings with Conserve
Explore how to make the most of the final days of summer while saving energy and money. Conserve provides tips and ideas to help you save in any season. Whether you have travel plans coming up, a house full of visitors, or plans to host summer BBQs, Conserve can help you turn up the savings.
Smart and Safe Grilling Tips for Your Summer BBQs
Save energy and stay safe before firing up the grill this summer.
How to Save Energy All Summer Long
Conserve energy with these safe and simple tips.
Financial Assistance Options
Don't fall behind on your utility bills. Assistance programs and payment options are available to help you get back on track if you are struggling with your monthly utility bills. Find what works for you and your family and get started today.
Mark Your Calendar
811 Day is quickly approaching and serves as a reminder to call 811 or visit 811beforeyoudig.com before starting your digging projects. From small gardens to big projects, it's important to know what's below before you dig. Make the FREE call to have underground utilities marked out before you start.
June 2024 ETG Newsletter
Let's Work Together to Make Safety a Priority
June is National Safety Month, a great time to reinforce how we can all work together to keep our community safe. Learn how you can help keep our Field Team safe when they're working nearby or at your home:
- Slow Down
- Secure Your Pets when an ETG worker needs to enter your home or yard
- Make Sure Equipment and Meters Are Accessible
Read more and discover other safety tips.
Protect Yourself from Potential Scams
Scammers use different tactics to get victims to fall for their schemes. In some cases, they can be friendly, sympathetic, and seem willing to help. In others, they use fear tactics to persuade a victim. Scammers may pretend to be from Elizabethtown Gas. Be aware. Learn how to help prevent imposter scams.
Stay Alert
We're Here To Help
Don't fall too behind on your utility bills. Assistance programs and payment options are available to help you get back on track if you are struggling with your monthly utility bills. Find what works for you and your family and get started today.
May 2024 ETG Newsletter
Did April Showers Bring May Flowers?
Be sure not to ruin a beautiful day by digging unsafely. Small projects like planting flowers and veggies require contacting 811 before you start digging. Utility lines can be buried just inches below the surface. Once you call 811 or visit call811.com, your utilities will be marked out within 3 business days. Then you can work on your new garden safely.
Notice Utility Flags in Your Neighborhood or on Your Property?
Flags are used to identify underground lines to show you where to avoid when working on your outside projects. Yellow flags are used to mark the natural gas lines (learn more here). The yellow flags include a QR code if you're interested in finding out the type of work being done in the area. After you scan, you'll be directed to the One Call Search & Status form. Choose your county and enter your street name to find local information.
Help Is Available
If you are behind on your utility bills, it is important to learn about the financial assistance programs and options available to you. Get connected with financial programs and payment plans that can help you regain control. Don't delay, apply for utility assistance today!
Financial Assistance
Tips for an Energy Efficient Garden
It's possible to create a more energy efficient garden this year! Whether it's the time of day you're watering plants to the types of seeds you are planting, you can enjoy a green lawn and happier garden. Read more on Conserve.
April 2024 ETG Newsletter
Your Earth Day To-Do List
Use less to achieve more with Conserve. Discover tips and programs that can help you save energy and lower your utility bills.
- Learn new ideas to save energy in your everyday routines. Check out Can I Recycle This? and How Green is Your Work Routine? on Conserve for earth friendly inspiration.
- Don't miss our Earth Month Savings event on the Elizabethtown Gas Marketplace. Get a Smart Thermostat as low as $0*. Shop now!
- Schedule a Quick Home Energy Checkup for a great place to start to learn about your home's energy efficiency and the steps you can take to improve.
- Discover our full suite of energy efficiency programs to help lower your monthly gas bill and continue your energy saving journey.
Every Dig. Every Time.
True or False?
If you're planting flowers or doing other shallow digging projects, you don't need to call 811.
False: Utilites can be buried just inches below the surface. The only way to know for sure that you won't hit any important pipelines is to call 811 or visit call811.com before starting any digging project.
Call Before You Dig
Easiest To Do Business With
Elizabethtown Gas was named "Easiest To Do Business With” utility in the 2020, 2021, 2022, 2023, and 2024 Cogent Syndicated studies.
- Phone service
- Making payments
- Ease of interacting with website and mobile access
Thank you for being an Elizabethtown Gas customer - we appreciate you!
March 2024 ETG Newsletter
Contacting Us Made Easy!
Avoid potentially long waits and get faster customer service assistance by following these tips:
- Best days to call us are on Wednesdays and Thursdays.
- Avoid calling on Mondays, Tuesdays before noon and the day after a holiday - these are our busiest times.
- If you need to speak with a Customer Service Representative, use the callback option and maintain your place in line.
- Visit our website - try the search function (magnifying glass) & you may be able to quickly find your answer.
- Email us!
Financial Assistance Programs
If you're struggling to keep up with your utility bills - help is available. Discover programs that can work for you and your household by getting connected with financial programs and payment plans that can help you regain control of your utility bills. Don't delay, apply for utility assistance today!
Financial Assistance
Every Dig. Every Time.
Spring is finally here and if you're planning outside projects that require digging, be sure to call 811 or visit call811.com at least three days before you start. One free easy call gets utility lines marked AND helps protect you from injury and expense.
February 2024 ETG Newsletter
Making Sense of Your Monthly Charges
Your monthly Elizabethtown Gas bill consists of two primary parts - Usage Costs and Natural Gas Costs. Several factors impact your monthly bill including seasonal weather, gas appliance usage, and the number of days in the month of a billing cycle (like Leap Year!) and can cause fluctuations in your bills. Visit the Understanding Your Bill page to better understand how your bill is calculated and what you can do to help reduce your bill.
Sign up for My Account to enjoy the convenience of quick and easy access to your account – 24/7/365. Make a payment, view Billing Statements, sign up for Paperless Billing, enroll in Autopay, and more. PLUS, learn ways to save energy and money with helpful tips for reducing energy usage.
Leap Into Energy Savings
Take a "whole-home" approach to energy efficiency—and reduce your costs by up to 20%* a year. Do you find it hard to figure out
why temperatures are uneven from room to room, your energy bills always seem too high, or you’re not as comfortable as you could be? Home Performance with ENERGY STAR can help you enjoy every room while lowering your energy costs. Plus, you can get rebates from ETG to make energy-saving home improvements.
Schedule Now
Get Back In Control
If you're struggling to keep up with your utility bills - help is available. Discover programs that can work for you and your household by
getting connected with financial programs and payment plans that can help you regain control of your utility bills. Don't delay, apply for utility assistance today!
January 2024 ETG Newsletter
Start the Year Organized with My Account
Keep up with your resolutions and use My Account to keep you organized, reduce clutter, and save time. My Account is the quick and easy way to instantly get access to your account, 24/7/365.
- View and Pay Your Bill online.
- Sign Up for Paperless Billing. Save paper and reduce clutter!
- Enroll in Auto Pay. Set it and forget it - one less task on your to-do list.
- Consider Budget Billing if you're looking to make equal payments throughout the year.
- View your Billing Statements. Stay up to date and view all past statements.
- Learn ways to Save Money & Energy with helpful tips to reduce your energy consumption.
Keeping Cozy at Home
Save energy and money while staying warm and cozy all winter long with these simple tips. Start with your windows - open your window treatments and let the sunshine in.
Let the natural warmth of the sun warm your home. And when late afternoon rolls around, close curtains and shades to keep the heat in.
Financial Assistance Programs
Get connected with financial programs & payment plans that can help you regain control of your utility bills. Discover the programs that can work for you and your household. Help is available. Don't delay, learn more today!