Elizabethtown Gas (ETG) offers several convenient ways to pay your bill: online, by phone, by mail, in person, or at our 24/7 payment station. We also offer Auto Pay, Budget Billing, Payment Arrangements, and resources to help you lower your energy costs.
Same Bill, No Surprises
Enjoy a predictable and easy to plan for monthly
bill all year long with Budget Billing.
bill all year long with Budget Billing.
Paperless and Clutter-Free
Sign up for Paperless Billing and we'll
send your monthly bill right to your inbox.
send your monthly bill right to your inbox.
Ways to Pay
- Online with My Account – The quick and easy way to instantly access and manage your account - anywhere, anytime. Pay your bill, set up AutoPay, view statements, and more.
- One-time online payment – No online account or login needed. Have your Elizabethtown Gas account number available. Pay Now
- 24/7 Payment Station – Pay with cash, check, money order, debit or credit card at any time, in English or Spanish. Located in Elizabeth and Perth Amboy.
- By mail – Send a check or money order to P.O. Box 6031, Bellmawr, NJ 08099 and allow several days for delivery.
- By phone at 1.866.334.5964 – Our automated system is available 24/7. Have your Elizabethtown Gas account number available.
- In person – Visit our Customer Service Centers. Open weekdays.
Need assistance?
We're here to help. Call 1.800.242.5830 to speak with a Customer Service Representative about making a payment arrangement. We're open weekdays from 7a.m.–8p.m. Closed on weekends and holidays.
Message us in My Account to get started.
My Account
With My Account, you can access all your ETG account information in one location, on any device.
- Pay your bill conveniently from a Checking/Savings account or Debit/Credit Card.*
- Enroll in Auto Pay so your payment is deducted automatically each month from your Checking/Savings account or Debit/Credit Card.*
- Go paperless and get your bill by email instead of mail.
- Sign up for Budget Billing to pay the same amount each month year-round.
- View current and past bills in one place.
- Find energy-saving tips to help lower your usage and save money.
- Have a question? Chat with a representative.
Accessing My Account
You will need an email address to set up an online account. Please have your ETG account number, the property and billing address available, the account holder’s information, and contact details. For help setting up your account, view the My Account User Guide.
Yes. All online and phone payments are processed through secure, encrypted systems, and ETG will never sell your personal data. View our full Privacy Policy.
We're committed to providing safe, reliable, affordable natural gas service. While delivering gas to your home involves a complex system behind the scenes, understanding the charges on your bill shouldn't be. Learn more about how gas charges and usage costs make up two important parts of your bill. Understanding Your Gas Bill is available in both English and Spanish.
As a regulated utility, ETG's rates and charges are overseen by the New Jersey Board of Public Utilities (BPU), a state agency that is required to ensure safe, adequate, and proper utility services at reasonable rates for customers in New Jersey. Read more about our regulatory filings.
It's important to know that ETG doesn't markup or profit from the price you pay for natural gas. You pay what we pay. Natural gas remains less expensive than other energy sources and conserving energy — or reducing Therm usage — even in small ways, can make a significant impact on your bill. Learn more about the benefits of natural gas and explore a savings calculator to compare costs with other energy sources.
If you have an account with ETG but would like to transfer your service to a different address, please complete this online form or call us at 1.844.886.8488. You can find additional details for adding service, converting to natural gas from another source, or stopping service here.
Paying Online
Yes. Our pay now option is easy and convenient and doesn’t require creating a My Account profile. Paying from a Checking/Savings account is always free; a small convenience fee applies to Debit/Credit Card payments. Visa, MasterCard, Discover, and American Express are accepted.
To view bill statements and access the My Account features, you will need to create an account or log in.
Paying from a Checking/Savings account is always free. A convenience fee applies only to Debit/Credit Card payments, and it goes directly to the card processor — ETG does not profit from these fees.
Visa, MasterCard, Discover, and American Express are accepted. Fees are subject to change. When using a credit card, you will see this charge on your bill.
| Transaction Amount | Convenience Fee |
|---|---|
| Up to $74.99 | $1.79 |
| $75 - $174.99 | $1.89 |
| $175 - $274.99 | $2.19 |
| $275 - $359.99 | $2.49 |
| $360 - $459.99 | $4.99 |
| $460 - $624.99 | $7.99 |
| $625 - $1,499.99 | 2.5% of transaction amount |
| Over $1,500 | 2.69% of transaction amount |
You can enroll in Auto Pay through My Account. The service usually takes one billing cycle to begin. Payments can be made through your Checking/Savings account or by using a Debit/Credit Card. Using your Checking/Savings account is free. Paying with a Debit/Credit Card requires a small convenience fee.
| Transaction Amount | Convenience Fee |
|---|---|
| Up to $74.99 | $1.79 |
| $75 - $174.99 | $1.89 |
| $175 - $274.99 | $2.19 |
| $275 - $359.99 | $2.49 |
| $360 - $459.99 | $4.99 |
| $460 - $624.99 | $7.99 |
| $625 - $1,499.99 | 2.5% of transaction amount |
| Over $1,500 | 2.69% of transaction amount |
You can sign up for alerts in My Account. Based on the preferences you select, you can receive a text and/or an email reminder when your billing statement is ready.
Paying In Person, By Mail, or By Phone
Visit a Customer Service Center to pay your bill or speak with a representative:
| Location | Address | Hours |
|---|---|---|
| Elizabethtown | 12 West Jersey St., Elizabeth, NJ 07201 | Mon–Fri, 8:30 a.m.–4 p.m.* |
| Perth Amboy | 296 State St., Perth Amboy, NJ 08861 | Mon–Fri, 8:30 a.m.–4 p.m.* |
*All locations are closed 1–2:00 p.m. daily.
The 24/7/365 Payment Stations are located at:
12 West Jersey St.
Elizabeth, NJ 07201
296 State St
Perth Amboy, NJ 08861
You can pay with cash, check, money order, or card at any time, in English or Spanish. A small convenience fee applies to payments made with a Debit/Credit Card (see the fee table for details).
| Transaction Amount | Convenience Fee |
|---|---|
| Up to $74.99 | $1.79 |
| $75 - $174.99 | $1.89 |
| $175 - $274.99 | $2.19 |
| $275 - $359.99 | $2.49 |
| $360 - $459.99 | $4.99 |
| $460 - $624.99 | $7.99 |
| $625 - $1,499.99 | 2.5% of transaction amount |
| Over $1,500 | 2.69% of transaction amount |
You can access our automated service anytime by calling 1.866.334.6012. You will need your ETG account number, and when using a Debit/Credit Card, a small convenience fee will apply.
| Transaction Amount | Convenience Fee |
|---|---|
| Up to $74.99 | $1.79 |
| $75 - $174.99 | $1.89 |
| $175 - $274.99 | $2.19 |
| $275 - $359.99 | $2.49 |
| $360 - $459.99 | $4.99 |
| $460 - $624.99 | $7.99 |
| $625 - $1,499.99 | 2.5% of transaction amount |
| Over $1,500 | 2.69% of transaction amount |
Send a check or money order to:
Elizabethtown Gas
P.O. Box 6031
Bellmawr, NJ 08099
Please allow several business days for mailed payments to post to your account.
Payment Assistance and Resources
Cash, money order, and/or Debit/Credit Cards are accepted for service restoration. Personal checks are not accepted for restoration payments. A small convenience fee will apply to Debit/Credit Cards.
If you have questions or need additional help, please message us through chat in My Account or call us at 1.800.242.5830. Representatives are available weekdays from 7a.m.–8p.m.; closed on weekends and holidays.
Budget Billing spreads your estimated annual gas costs into equal monthly payments, so your bill stays predictable year-round. Watch this video to learn more about this program. You can enroll through My Account or call us at 1.800.242.5830.
Payment arrangements can be made through My Account. Please read the details on the page, eligibility and restrictions apply.
If you have questions or need additional help, please message us through chat in My Account or call us at 1.800.242.5830. Representatives are available weekdays from 7a.m.–8p.m.; closed on weekends and holidays.
You can learn about the utility assistance programs that are available and how to apply on this page, or view this fact sheet.
Yes. In addition to financial assistance programs, ETG offers energy efficiency programs, rebates, and a free Instant Home Energy Analysis to help you identify ways to reduce your gas usage and save money. Explore our energy-saving programs and sign up to receive our monthly newsletter with tips and resources. View Ways to Lower Your Energy Costs for a snapshot of programs, tools, and tips to help you conserve and save.