Frequently Asked Questions
For your convenience, you can pay your bill online, by phone, mail and in person. See our Payment Options page for more information.
You can pay your bill, view your billing statements, schedule automatic payments, enroll in paperless billing statements and much more. Create or log in to your online account to explore all of your options.
Please contact Collections at 1.800.242.5830.
Evacuate the area and call the Gas Leak Hotline at 1.800.492.4009 and 911.
Meter readings are scheduled monthly. The date for your next meter reading is on your Elizabethtown Gas billing statement.
Elizabethtown Gas uses Millennium Account Services employees to read customer meters. All Millennium Account Services employees are trained to read your meter and carry official ID cards and/or badges that display their photo, signature, name and the Millennium logo. If you’re unsure, ask for identification.
To submit your own meter reading, click here, or submit it through the My Account portal.
If you believe someone has altered or damaged your meter, call 1.800.242.5830.
Are you a Senior Citizen? Elizabethtown Gas can call you before shutting off your service for a past due bill.
To sign up, click below or call us at 1.800.242.5830.
Customer Contact CenterDo you forget to pay sometimes or have trouble understanding when to pay your bill? Elizabethtown Gas can arrange to send a copy of any customer's billing statement to a third party when the billing statement includes a shutoff notice.
To sign up, click below or call us at 1.800.242.5830.
Customer Contact CenterAre you a landlord? South Jersey Gas has a free program that helps landlords or their authorized management agents monitor the natural gas service status at their properties.
To sign up, complete the Landlord Notification Form at the link below or call us at 1.800.242.5830.
Customer Contact Center