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Elizabethtown Gas Named “Easiest To Do Business With” for Fourth Consecutive Year

UNION, NJ, May 23, 2023 – Escalent, a top data analytics and advisory firm, has recognized Elizabethtown Gas with a “2023 Easiest To Do Business With” recognition for the fourth year in a row.   

The recognition is based on Escalent’s Cogent Syndicated 2023 Utility Trusted Brand & Customer Engagement™: Residential study, which surveys 76,100 residential electric, natural gas and combination utility customers of the 141 largest U.S. utility companies. The “Easiest To Do Business With” distinction shows that Elizabethtown Gas made it easy for customers to understand their bills, get answers when they had questions and engaged customers with valuable and easy-to-use programs and services. In addition, Escalent recognized Elizabethtown Gas as an “Environmental Champion” for the company’s dedication to environmental stewardship.

“Our customer experience team works diligently to uphold our corporate commitment to exceptional service,” said Marissa Travaline, vice president of customer experience for SJI Utilities. “I’m proud to see these efforts recognized by our customers, and we look forward to further improving their experiences with Elizabethtown Gas.”

To learn more about the study, please visit escalent.co. For more information about Elizabethtown Gas, please visit elizabethtowngas.com.

For more information about SJI and its subsidiaries, please visit sjindustries.com.